Capture every enquiry with its context
Record the channel, message, company and next owner as soon as an enquiry arrives, so the context does not have to be rebuilt later.
Capture every enquiry, prepare the right context and keep follow-up moving while your team controls the commercial decision.
The best first opportunity is often a hand-off: an inbox becomes a record, a question needs an answer, or a report waits for another export. We make that hand-off visible before deciding what should be automated.
Record the channel, message, company and next owner as soon as an enquiry arrives, so the context does not have to be rebuilt later.
Gather only approved account information and prepare the next message. Do not send anything or update the CRM until the required checks are complete.
A person decides whether the opportunity is relevant, approves the message and owns the relationship. The workflow keeps the record and next action current.